General News

Purchase Direct gains Assured Supplier Status for NHS Telecoms

We are pleased to announce that Purchase Direct is now an assured supplier, listed within the Better Purchasing Framework (BPf) for the NHS.  This is excellent news as it means we can continue to offer our telephony service to practices across England, whilst they have the security and assurance that we have been approved and adhere to the NHS terms and conditions for practice contracts.

Purchase Direct retain the Investors in People accreditation

We are delighted to announce that Investors in People has awarded Purchase Direct with the ‘We invest in people’ accreditation for the next three years, retaining the standard that has been held consistently since first awarded in 2006.

Purchase Direct Revolutionises the Way Bodyshops Take Payments

The costs to process card payments is one of the biggest overheads for bodyshops. We all know that Visa and Mastercard charge the earth for processing card payments and for many bodyshops, these payments aren’t always secure or PCI compliant.

Purchase Direct achieves carbon neutrality for second consecutive year

Purchase Direct is pleased to announce that the organisation has achieved carbon neutrality in accordance with PAS 2060 for the second year running.

NEW ENVIROPLATE COMES WITH A 30% COST SAVING

We are committed to continuously enhancing our services to deliver unmatched cost savings and improved service levels – whilst exploring innovative products and solutions that prioritise sustainability without compromising quality or performance.

ESOS PHASE 3 UPDATES

The Environment Agency has included some significant updates for the Energy Savings Opportunity Scheme (ESOS) in their latest newsletter.

NEW WASTE TYRE SERVICE CUTS COSTS BY OVER 30%

We are committed to constantly evolve our procurement services to deliver increased cost savings and improved service levels, and we are pleased to share with you that we have launched a new Waste Tyre Collection and Disposal Service through our sister company, Outsourced Waste Ltd.

Solar combined with granular reporting significantly reduces energy costs

Solar power generation is nothing new, but with the rising rates of energy and reductions in solar panel costs, many businesses are taking a fresh look at solar power to reduce the impact of energy costs on their business.

£120,000 donated to Save the Children

Since 2017 Purchase Direct has committed to make a fixed charitable donation each month to Save the Children, which this month has reached the grand total of £120,000. 

­­­­ESOS PHASE 3 DEADLINE HAS BEEN EXTENDED

Last Summer, the Government announced changes to ESOS (the Energy Savings Opportunity Scheme) in its response to the ESOS consultation which had been conducted.

­­­­OVER £3,000 RAISED FOR WOMEN’S REFUGE & SUPPORT SERVICE

We were delighted to recently donate £3163 to Welwyn Hatfield Women’s Refuge & Support Service, an independent local charity who provide services for women and children who have experienced domestic violence or abuse.

IS YOUR BUSINESS PREPARED FOR THE BIG SWITCH OFF?

As the UK transitions to a fully digital communications network, with BT Openreach switching off traditional landlines in 2025, now is the time to assess your current communications set up so that you aware of the upgrades required.

PURCHASE DIRECT ACHIEVES ISO 14001 CERTIFICATION AND CARBON NEUTRALITY STATUS

We are delighted to announce that we have achieved both ISO 14001 Certification and Carbon Neutrality status in line with PAS 2060:2014.

‘Charity Day’ raises over £1,850 for Hearts Milk Bank

Raising funds for worthy charities and supporting the local community is important to the Directors and employees at Purchase Direct and we were delighted to recently donate over £1,850 to Hearts Milk Bank.

Purchase Direct supports car retailers with their Franchise Environmental Standards

Purchase Direct has been appointed by BMW Group UK to provide a one-off energy consumption audit for all BMW Retailers and Authorised Repairers in the UK and Ireland.  

HELPING BUSINESSES TO CUT THEIR CREDIT CARD COSTS WITH OPEN BANKING

Purchase Direct has a reputation for finding innovative ways to reduce the cost of doing business and, after researching the opportunities the new open banking regulations meant for processing payments, we knew we could find a solution to help businesses save thousands on debit and credit card payments.

CHARITY EVENT RAISES OVER £2,100 DURING MENTAL HEALTH AWARENESS WEEK

Our team at Purchase Direct recently supported another worthwhile charity and were delighted to raise the grand total of over £2,100 for Mind in Mid Herts during Mental Health Awareness Week.

PURCHASE DIRECT JOINS CUSTOMERS IN COMMITTING TO CARBON NEUTRALITY

With climate change becoming an increasingly hot topic, it is more difficult for businesses to ignore their own corporate responsibility and we have committed to achieving carbon neutrality status, in accordance with PAS 2060. 

Save thousands with open banking – the fast, secure and cost-effective way to accept customer payments

Open Banking is the revolutionary way for consumers to pay for products and services, utilising the Faster Payment Service alongside ‘Pay by Link’ technology.

Purchase Direct commit to Welwyn Garden City

Purchase Direct has committed to a further 10-year lease at our head office in Welwyn Garden City and the 8,935 square foot open plan office is currently undergoing major refurbishment to provide a superior working environment for our team of 90 staff to return to post COVID-19.

Mobile phone operators reintroduce roaming charges

Vodafone and Three are following EE’s lead by introducing extra charges for some of its customers using their phones in Europe from next year, following the UK’s departure from the EU. 

New Waste Brokerage Scheme

Our procurement services are continually evolving as we strive to generate additional cost savings and improved service levels for our customers.   

A new Waste Brokerage Scheme has recently launched through our sister company Outsourced Waste Ltd, enabling us to offer new and improved waste pricing with better controls on pricing, reporting and management information. 

‘Flubot’ text message scam infecting Android phones

We have been made aware of a text message scam that is affecting Android phones on any mobile network (iPhones are currently unaffected). The scam texts are known as ‘Flubot’ SMS Malware and pretend to be from legitimate businesses. 

Motor dealers to collaborate in legal battle against unfair Interchange Fees

Following the Supreme Court decision in June 2020 that Visa and Mastercard’s multilateral interchange fees (MIFs) were restrictive of competition, Purchase Direct and chartered accountants UHY Hacker Young have joined forces with Freeths LLP to create an insurance backed scheme for eligible retailers to seek compensation for credit and debit card interchange overcharging.  

Are your mobiles protected from SIM swap fraud?

Mobile users are being defrauded of £millions using SIM swap fraud.  SIM swapping provides a way for cybercriminals to gain access your personal data and accounts by hijacking your mobile phone number and having your calls go to a SIM in another device.   

CUTTING THE COST OF COMMERCE SINCE 1995

Purchase Direct is celebrating its 25th Birthday this year having been in business since August 1995.  Back then, most businesses still used BT for their telecom, their local electricity company, British Gas for gas and mobile phones were quite a bit bigger. 

Important to act now as Motor Dealers are losing £000’s through credit card refund fraud

There has been a consistent increase in card terminals being stolen from car dealerships to perform refund frauds. It has been reported that criminals are entering dealerships, distracting the salesperson and taking the PDQ terminal to process refunds.

SUPREME COURT RULES AGAINST VISA AND MASTERCARD IN INTERCHANGE FEE BATTLE

Credit card firms could face significant damages running into billions of pounds in claims after the Supreme Court dismissed an appeal by Visa and MasterCard, in favour of the UK’s biggest supermarket chains; ruling that fees the credit card companies were charging retailers restricted competition. 

PURCHASE DIRECT ARE PROUD TO BE HELPING NHS STAFF STAY SAFE WITH THE PROCUREMENT OF PPE

The team at Purchase Direct have been providing critical support to GP Surgeries by procuring essential PPE for the fight against the COVID-19 pandemic.

CORONAVIRUS (COVID-19) UPDATE

Whilst Purchase Direct is prioritising everyone’s wellbeing, including our staff, customers and suppliers, we’re still working remotely from the safety of our homes.

£2,244 RAISED FOR THE OUTSIDE PROJECT HOMELESS SHELTER

Purchase Direct recently supported The Outside Project, the UK’s first LGBTIQ+ Crisis/Homeless Shelter and Community Centre, by raising a total of £2,244.52 for the charity.

O2 launches 5G phone coverage

O2 has switched on its 5G network, the last of the UK’s mobile operators to do so. The network will initially be available in five cities for O2 customers – Belfast, Cardiff, Edinburgh, Leeds and London – followed by a further 20 towns and cities before the end of the year. 

FEARS SETTLE AFTER OIL PRICES SOAR FOLLOWING ATTACKS ON SAUDI FACILITIES

Following the drone attacks at the weekend in Saudi Arabia on their largest oil processing plants, oil prices initially surged 20% at the start of trading on Monday with the Brent Crude benchmark seeing its biggest jump in about 30 years.  

‘CHARITY DAY’ RAISES OVER £3,400 FOR LIFE-SAVING CHARITIES

We were delighted to raise the grand total of £3,472.14 recently in support of Essex & Herts Air Ambulance and London’s Air Ambulance.

MOBILE ROAMING CHARGES AFTER BREXIT

In June 2017 mobile roaming charges in EU countries were abolished and mobile phone users have since been able to use their minutes, texts and data on their mobile phone tariffs when travelling in most EU countries

‘BACK TO SCHOOL’ CHARITY DAY RAISES £2,473

We were delighted to raise funds to support our local community in November and recently donated £2,473 to Pinewood School, a state special school in Ware for children aged 11 to 16.

PURCHASE DIRECT ATTENDS ‘MANAGEMENT IN PRACTICE’ EVENTS

Purchase Direct recently attended ‘Management in Practice’, a series of events across four major cities for practice Managers, GPs and those involved in primary care business management. 

UPGRADE YOUR BUSINESS TELECOMMUNICATIONS BY MAKING THE TRANSITION FROM ISDN TO SIP

BT has announced its plan to completely shut down the ISDN network by 2025 so it is only a matter of time before businesses must upgrade their telecommunications and plan their move to SIP.

PURCHASE DIRECT RAISE OVER £2,100 FOR HERTS YOUNG HOMELESS

We were delighted to donate £2,112 to Herts Young Homeless, an independent charity supporting vulnerable people in Hertfordshire since 1998.

CHARGING MORE TO TAKE PAYMENT BY CREDIT OR DEBIT CARD WILL BECOME ILLEGAL FROM 13 JAN 2018

The Payment Services Directive (PSD2) will make it illegal for any business to charge extra for using a debit or credit card in the EU.

PURCHASE DIRECT IS PROUD TO SUPPORT SAVE THE CHILDREN

Purchase Direct has committed to make a fixed charitable donation each month to Save the Children and it’s the hard work from all our staff which enables us to make this contribution in the first place.

PURCHASE DIRECT CLIENTS SET TO BENEFIT FROM NEW EU MOBILE RULES

Mobile roaming charges in EU countries come to an end on 15 June 2017 but we still advise caution due to the possible application of fair use charges and the exclusion of certain European countries and Crown Dependencies, such as the Channel Islands, on some mobile tariffs from different networks.

NEW DEBIT CARD CHARGES SET TO HIT DEALER PROFITABILITY

New EU rules on debit card transactions, which came into force on 1 September, penalise automotive retailers and will have a significant impact on already squeezed used car margins.

FIX AUTO UK CONFIRMS PROCUREMENT INITIATIVE WITH PURCHASE DIRECT

Fix Auto UK has just appointed Purchase Direct to run their Fix Auto Cost Optimisation Programme. This is an important initiative as they seek to develop their longstanding ambition of building the most profitable bodyshop network in the UK.

KEEP YOUR COST-CUTTING AND PROFITS IN BALANCE

It is possible to cut spending in practically every area of a business – marketing, stationery, courtesy vehicles, utilities etc. However there is a fine line between reducing operating costs to the point that it becomes inefficient and costly and ensuring a company is well resourced to deliver maximum profits.