When Bells Motor Group’s existing connectivity was approaching end of life and due to be switched off, the business took the opportunity to review its Keyloop connectivity and find a solution that would deliver better performance, greater resilience and lower costs.
The Challenge
Bells Motor Group was experiencing slow and unreliable Keyloop performance, with systems regularly dropping out and causing operational issues for users on site. With its existing connectivity due to be switched off, the business needed a more reliable and future-ready solution.
The Solution
Purchase Direct provided a private, secure connection into Keyloop’s network, using the site’s existing internet lines rather than legacy connectivity upgrades.
To improve resilience, two independent lines were implemented into separate data centres, while Keyloop and site traffic were consolidated onto a single, resilient network.
The Outcome
The improvement was immediate and measurable.
- Job cards now process in 5-10 minutes, compared with previously taking up to 45 minutes at times
- Keyloop performance is noticeable faster and the service is more stable
- Upfront and ongoing connectivity costs have been reduced
- The new set up removed a single point of failure, making the network simpler for IT teams to manage
Clive Bell, Managing Director of Bells Motor Group, commented:
“Keyloop performance has improved noticeably, upfront costs were significantly lower and ongoing costs are reduced. We would absolutely recommend this approach to other dealer groups reviewing their Keyloop connectivity ahead of legacy broadband being switched off.”
Interested in finding out more?
If you’re reviewing your Keyloop connectivity ahead of legacy services being switched off, Purchase Direct can help you move to a more reliable, resilient and cost-effective solution. Speak to your Purchase Direct Account Manager or get in touch today to discuss your requirements.