When was the last time you considered the efficiency of your communications portfolio? If your business is currently using more than one platform, product or provider the chances are they are probably not as effective as they could be.
Most businesses do not have the internal resource and in-house expertise to review their communications costs and telephony estates. We provide a complete communications service for your business, enabling you to react to innovation without having to keep pace with technology yourself. We aim to deliver solutions and services to increase business efficiency by not only providing a great customer experience, but also a productive working environment for your employees in the most cost-effective way possible.
Our specialist team looks at your services holistically and provides expert advice and support on all aspects of your entire communications portfolio. This includes an on-site audit to provide a comprehensive working knowledge of your telephony and IT estates. We identify cost savings through in depth analysis and contract tender onto Purchase Direct negotiated rates.
We offer a full consultation and project management service, helping you to identify business critical services and recommend the best solution for your business, whether that means upgrading existing technologies or a complete overhaul of your business communications.
Employing highly trained specialist field engineers, supported by our in-house Service Desk as a single point of contact, we remove the necessity for your IT team to contact multiple suppliers for change requests or crisis management.
Our Service Desk not only coordinates the installation and provision of all services but also manages and supports your infrastructure post completion of any project. We are available 24 hours a day, 365 days a year to provide support and ultimately ensure that your business is always connected.